Walmart alters course: Drops self-checkout expansion amidst customer concerns

The advance of technology helps facilitate our lives a great deal, but do we pay a high price when it comes to relying on the machines way more than we should?

In order to speed up the process of running errands and shopping for groceries, Walmart introduced self-checkouts. What they didn’t expect, however, is to face backlash because of this decision that many of the customers consider controversial.

The self-service machines aren’t something new. In fact, they were first introduced in the 1980s to lower labor expenses.

But this service faced plenty of obstacles and customers complain to the added responsibilities.

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For example, certain items may have multiple barcodes, whereas the produce, including the meat, fruit, and vegetable, typically needs to be weighed and manually entered into the system using a code, which might be time consuming for the ordinary shoppers. Other times shoppers won’t hear the “beep” confirming an item has been scanned properly.

Another issue is the increase of theft. Walmart announced that thefts at its stores has reached an all-time high.

The machines not only fall short at their purpose of making shopping easier at times, but they also make it harder for the employees they were meant to help.

Christopher Andrews, a sociologist and author of The Overworked Consumer: Self-Checkouts, Supermarkets, and the Do-It-Yourself Economy, says the system “doesn’t work well for anyone.”

He continued: “Everyone feels like they have to have it. Companies are thinking: ‘If we can just get more people on this, maybe we can start reducing some overheads.’”

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What’s most, most of the customers have reported that they miss the human interaction while shopping.

Randy Parraz from Making Change at Walmart perfectly summed up customer sentiments by saying, “You can’t convince customers to do the job of a cashier just because you don’t want to pay for the work.”

Walmart decided to listen to what their customers had to say and instead of further expanding automation, the retail giant will hire additional cashiers to provide their customers with a pleasant shopping experience and service.

What Walmart and the rest of the retailers, among which Costco and Wegmans, learned is that efficiency is important but maintaining a balance with positive experiences remains crucial.

Heartbreaking Revelation: Pat Boone’s Emotional Confession About Losing His Beloved Wife!

Pat Boone was a huge star in the 1950s and 60s, loved by fans everywhere.

In his long career, he did many things like writing songs, acting, writing books, and speaking to inspire people. He’s even written a book about faith called “If.”

Pat got married to Shirley Lee Foley when he was only 19. Shirley was the daughter of Red Foley, a famous country music singer.

One year after starting his music career, Pat Boone became famous with his hit song “Ain’t That a Shame,” which was originally by Fats Domino. In 1956, he had a song that reached number one on the charts, and only Elvis Presley was more popular at the time.

When he was just 23, he had his own TV show called The Pat Boone Chevy Showroom. It was on ABC and aired every week for 115 episodes until 1960.

“I was the youngest person ever to have my own music show on a big TV network, at 22 years old,” Boone said in an interview with Closer magazine.

Pat Boone’s career kept getting better and better. He became one of the most famous singers in America and also acted in movies like Journey to the Center of the Earth, State Fair, and The Greatest Story Ever Told, among others.

All the while, his wife Shirley was there, supporting him. She took care of their four daughters and also worked as an actress and assistant director.

They were married for 65 years until Shirley passed away at 84. She died because of complications from vasculitis, which is a group of disorders that damage blood vessels.

“Being married to one person for 65 years isn’t common in this wild industry,” Pat Boone shared with The Christian Post. “My wife Shirley passed away last year, and now I’m alone.”

Pat Boone still lives in the house they shared for many years and doesn’t plan to move. But he says he feels the sadness of losing his wife.

“I live here alone with a housekeeper and my dog, a little cocker spaniel named Shadow,” Pat Boone shared with Closer Weekly. “It’s just me and Shadow, feeling a bit lonely. But I’m okay. I miss Shirley.”

After his wife Shirley passed away, Pat told People magazine, “We had a wonderful life together for 65 years. She’s moved on to another place, but we’ll be together again one day.”

The love and devotion that these two shared is both beautiful and inspirational. Rest in peace Shirley.

Please share with all the Pat Boone fans you know.

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