The advance of technology helps facilitate our lives a great deal, but do we pay a high price when it comes to relying on the machines way more than we should?
In order to speed up the process of running errands and shopping for groceries, Walmart introduced self-checkouts. What they didn’t expect, however, is to face backlash because of this decision that many of the customers consider controversial.
The self-service machines aren’t something new. In fact, they were first introduced in the 1980s to lower labor expenses.
But this service faced plenty of obstacles and customers complain to the added responsibilities.
For example, certain items may have multiple barcodes, whereas the produce, including the meat, fruit, and vegetable, typically needs to be weighed and manually entered into the system using a code, which might be time consuming for the ordinary shoppers. Other times shoppers won’t hear the “beep” confirming an item has been scanned properly.
Another issue is the increase of theft. Walmart announced that thefts at its stores has reached an all-time high.
The machines not only fall short at their purpose of making shopping easier at times, but they also make it harder for the employees they were meant to help.
Christopher Andrews, a sociologist and author of The Overworked Consumer: Self-Checkouts, Supermarkets, and the Do-It-Yourself Economy, says the system “doesn’t work well for anyone.”
He continued: “Everyone feels like they have to have it. Companies are thinking: ‘If we can just get more people on this, maybe we can start reducing some overheads.’”
What’s most, most of the customers have reported that they miss the human interaction while shopping.
Randy Parraz from Making Change at Walmart perfectly summed up customer sentiments by saying, “You can’t convince customers to do the job of a cashier just because you don’t want to pay for the work.”
Walmart decided to listen to what their customers had to say and instead of further expanding automation, the retail giant will hire additional cashiers to provide their customers with a pleasant shopping experience and service.
What Walmart and the rest of the retailers, among which Costco and Wegmans, learned is that efficiency is important but maintaining a balance with positive experiences remains crucial.
Lisa Marie Presley kept her son Benjamin’s body at home for two months after he passed away.
Lisa Marie Presley was so devastated by the loss of her son, Benjamin Keough, that she kept his body in her home for two months after he passed away. She even invited a tattoo artist to see him so she could get matching tattoos.
This is just one of many surprising details in Lisa Marie’s new memoir, From Here to the Great Unknown, which was completed by her daughter, actress Riley Keough, after Lisa Marie passed away in January 2023.
Lisa Marie (left) next to her beloved son Ben, along with her third husband, Michael Lockwood, and a guest, at the London premiere of “Harry Potter and the Deathly Hallows” in November 2010.
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In her book, Lisa Marie shared that she had to fight to stay alive for her other children, Riley and her twin daughters Harper and Finley, who are now 16. She didn’t say goodbye to Benjamin right away because she was torn between burying him in Hawaii or at Graceland, the Memphis estate where Elvis, her father, is buried.
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Lisa Marie kept the room at 55 degrees to preserve Benjamin’s body and got so used to caring for him and having him there.
Riley and Lisa Marie decided to honor Benjamin by getting tattoos like his. Benjamin had his sister’s name on his collarbone and his mom’s name on his hand. Riley had her brother’s name tattooed on her collarbone, and a tattoo artist was called to Lisa Marie’s home to add Benjamin’s name to her hand. When the artist asked if they had photos of Benjamin’s tattoos to match the font and placement, Lisa Marie said, “No, but I can show you.”
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Riley writes: “Lisa Marie Presley had just asked this poor man to look at her dead son, who was right next to us in the guest house. I’ve had a very strange life, but this moment is one of the weirdest.”
Lisa Marie also knew it was strange. She said, “I think it would scare the heck out of anyone else to have their son there like that. But not me.”
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Soon after the tattoo day, Riley remembers that everyone felt like Benjamin wanted to be laid to rest.
Even Lisa Marie said she could feel him communicating with her, saying, “This is crazy, Mom, what are you doing? What the heck!”
The family held a funeral for Benjamin in Malibu, and New Age author Deepak Chopra led the ceremony. Riley said she had to keep her eyes closed the whole time because she was struggling to cope with everything.
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Benjamin was buried at Graceland, next to Elvis, and Lisa Marie would later be buried there too.
Riley writes a lot about her brother’s struggles with mental health and how he often went on drinking binges. She doesn’t believe he truly wanted to die.
After his death, she and her mom went through his phone, looking for answers.
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Riley writes, “We found a text he sent to my mom a couple of weeks before he died that said, ‘I think something’s wrong with me mentally. I think I have a mental health issue.’ It’s heartbreaking to me that he only realized he might need help just two weeks before he took his own life.”
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